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Welcome to EVE Customer Support

If you are unable to log into the game, here are a few articles that might help to solve your problem:

• System requirement
• I can‘t connect to server
• Incompatible client version
• Incorrect username or password
• Lost username or e-mail
• Windows firewall blocking EVE
• Daily downtime
• How do I swithch between Classic and Premium Graphics Content?

Alternatively you might want to browse the other articles in our Knowledgebase.

If you require the assistance of the EVE Customer Support staff, you can File a Petition.